Listen " Terri Cunliffe, President and CEO, Covenant Living Communities & Services "
Episode Synopsis
The senior living industry is grappling with a period of staffing challenges known as the "great resignation" -- but Covenant Living Communities & Services President and CEO Terri Cunliffe hopes it ends up more like a "great sabbatical."
And she said she sees signs this is happening. For instance, the Skokie, Illinois-based senior living nonprofit recently held a day of hiring across the country and filled every single CNA position open in the company.
In this episode of Transform, learn:
- Why Cunliffe thinks there might be a "great sabbatical" underway in senior living
- How Covenant Living is piloting robots in its dining operations
- What Cunliffe sees ahead for the industry's labor challenges in 2022
- How the senior living nonprofit handles rate growth amid rising expenses
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