Welcome to this week's podcast episode! Today, we're discussing the impact of one mistake on a person's reputation, particularly in the age of social media. It's no secret that one misstep can have detrimental effects, especially with social platforms' instant and widespread reach. Charles once interviewed real-life sellers during a seminar for real estate agents, and the stories I heard shed light on the significance of small yet impactful interactions. One particular story that stood out involved a seller-agent relationship that quickly deteriorated due to a series of avoidable mistakes. The sellers shared their experiences with various agents, highlighting the importance of punctuality, genuine interest in their property, and transparent communication. 

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