Australian Shoppers Slam Self-Checkout Scanners as "Hostile"

14/01/2025 13 min

Listen "Australian Shoppers Slam Self-Checkout Scanners as "Hostile" "

Episode Synopsis

Frustrated customers at Coles and Woolworths are fed up with being falsely accused of theft by automated checkout systems, sparking debates over tech reliance and poor customer experiences. Many now avoid self-checkouts altogether, choosing smaller stores or voicing defiance against the intrusive machines.

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