You Can't Go Wrong If You Do Right by the Patient

To Care is Human
22/07/2024 20 min
You Can't Go Wrong If You Do Right by the Patient

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Episode Synopsis

Julian Manriquez, Supervisor for Hospitality Services at City of Hope, discusses how his 110-acre campus strives to provide visitors with a five-star transportation and wayfinding experience through a unique Ambassador program. Listen in as he describes the critical roles of innovation and evolution throughout the program's beginnings, survival during the COVID-19 pandemic, current operations, and plans for the future.

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