Broaden the Scope of What You Consider Experience

To Care is Human
26/08/2024 23 min
Broaden the Scope of What You Consider Experience

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Episode Synopsis

Stacy Palmer, Senior Vice President & COO of The Beryl Institute, sits down with Pattie Cuen, Senior Vice President of Jarrard Inc., to discuss a recent consumer survey about public values in healthcare experience. Listen in as Cuen shares key insights and emphasizes the importance of seeing the bigger picture of experience by focusing on multiple factors simultaneously.

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