ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "John Goerzen — IT lessons from the aviation industry"
Episode Synopsis
John Goerzen is a staff engineer at Fastly, and an amateur pilot. In this episode, we talk about some of the parallels between aviation and IT, as it relates to risk management, incident response, and the mentalities that can lead to problems. We discuss the concept of an accident chain; the idea that most incidents don't have a single cause, but a long list of contributing causes. We discuss the importance of blameless postmortems for improving how we respond to failures, and the human aspect of incident prevention.Resources:Video: Faulty AssumptionsNASA ASRS reports: CallbackVideo series: AOPA Accident Case Studies PDF: FAA Aeronautical Decision MakingToday's Guest:John GoerzenBlog: The ChangelogMastadon: @[email protected]: @jgoerzenWatch the video of this episode
In God we trust