Today: Banner Health Transforms Patient Feedback with "Text the CEO" Initiative

04/03/2025 9 min Temporada 5 Episodio 45
Today: Banner Health Transforms Patient Feedback with "Text the CEO" Initiative

Listen "Today: Banner Health Transforms Patient Feedback with "Text the CEO" Initiative"

Episode Synopsis

March 4. 2025: Kate Gamble and Sarah Richardson discuss Banner Health's innovative "Text the CEO" program that has revolutionized patient feedback collection. The initiative allows patients to text feedback directly to leadership via SMS or QR codes, creating immediate communication channels between patients and executives.Subscribe: This Week Health Twitter: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer 

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