This is Growth!

Por: Daphne Lopes
In this podcast, we help you build and scale your SaaS business using customer-led growth strategies. Here you're going to learn how to transform Customer Success into the second growth engine of your business.

We talk to the experts and the do-leaders. And they share their secrets to help you unlock the next level of performance of your Customer Success team while focusing on the most important aspect of CS: delivering customer outcomes.
53 episodios disponibles

Latest episodes of the podcast This is Growth!

Mostrando página 2 de 3

6x Engagement, 29% Faster Deals: The Art of Strategic Gifting with Kris Rudeegraap (founder of Sendoso) 19/12/2024
Building Teams That Drive $50M Pipelines and 93% Retention 21/11/2024
10x Your Customer Success Team Using The CRM + AI with Kirsten DiChiappari, VP of CS at VCom Solutions 31/10/2024
Information Clutter is Harming your Customer Success Strategy 10/09/2024
Boost CX Personalisation by 225% using HubSppot, with Paul Weston GM of Product 22/08/2024
Reduce Churn by 95% Within Six Months with Elad Donsky, CEO of Mayple 11/07/2024
CS MasterClass [Bonus Episode]: Mastering a Revenue Generating CSM Role 09/07/2024
CS MasterClass #5: Creating a Revenue Generating Customer Success Team 25/06/2024
CS MasterClass #4: How To Communicate The Value You Deliver 18/06/2024
CS MasterClass #3: Proactively Monitor Risk and Growth Signs 11/06/2024
CS MasterClass #2: Delivering Measurable Value to Customers 04/06/2024
CS MasterClass #1: Defining and Measuring Customer Value 28/05/2024
Season 3: Customer Success MasterClass (Teaser) 21/05/2024
Where Product Management and Customer Success Meet with the founders of Women of CS 28/11/2023
Automate Your Enterprise Business Reviews 26/10/2023
Ryan Seams on Customer Success in a Product-Led-Growth Company 26/09/2023
Scaling Customer Success: Answers To The 3 Burning Questions 31/08/2023
Mickey Powell on How Customer Success Professionals Can Leverage Generative AI 03/08/2023
Jeff Breunsbach on Unleashing the Power of Content and Community To Scale Customer Success 27/06/2023
Margaret Harrison on Mastering Change Management To Drive Results 30/05/2023
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