In this episode of "Thinking Outside the Box," Gavin Rubinstein sits with real estate agent Charlie Touma to discuss his success in the Surry Hills market. They delve into Charlie's journey in real estate, his connection to the Ray White Group, and his strategies to write millions of dollars in gross commission. They also explore becoming a "digital mayor" and building a strong profile. Tune in to hear Charlie's insights and experiences as a trailblazer in his field. Key Moments. [00:01:18] Becoming the digital mayor. [00:03:20] Legends of the game. [00:05:06] Discipline and standards of excellence. [00:09:55] Discipline and success in real estate. [00:12:08] Challenges in real estate. [00:14:29] Becoming the digital mayor. [00:17:14] Marketing oneself effectively. [00:19:30] Listing presentations in different markets. [00:23:11] Negotiation as a skill. [00:25:26] Stick to your structure. [00:27:15] Belief and confidence. [00:30:09] Buyer work and strategy. [00:32:18] Suitability over affordability. [00:34:46] Three hours of prospecting. [00:36:54] Balancing me and the business. [00:41:23] Mindset and continuous improvement. [00:43:12] Balancing work and family.See omnystudio.com/listener for privacy information.

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