Speaking the language of support

Think Deeply, Speak Simply
07/05/2023 21 min Temporada 2 Episodio 17
Speaking the language of support

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Episode Synopsis

Learning how to speak the language of support helps to create an environment of understanding that allows the listener to feel seen and validated. While carefully chosen words are crucial, the key to delivering the best and most compassionate messages are those that are conveyed with empathy and kindness. In this episode, we hear from Senior Director of Patient Support Services, Scott Rosania.  Brought to you by PREZENT.AI and Executive Producer, Rajat Mishra.  

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