How communication drives customer experience

Think Deeply, Speak Simply
19/07/2022 26 min Episodio 34
How communication drives customer experience

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Episode Synopsis

Communication drives the customer experience. When we understand their needs, and communicate authentically with our customers they feel valued, understood, and open to hearing more. In this episode, our guests Antoine Valentone, Vice President of Customer Success at prezent.ai, and Andres Sintes, Global Senior Director at Cisco, teach us the value of being a proactive communicator and how to leverage communication to become a trusted adviser.   Brought to you by Prezent and Executive Producer, Rajat Mishra.

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