How to Integrate a Virtual Assistant into Your Business SuccessfullyWant the transcript? Download it here. In this episode, we take a look at how to integrate a virtual assistant into your business successfully and the importance of having a sound on-boarding process. This episode is full of insights from Matt and Barbara into answering the common question of “What do I do to get my VA started?” Some of the areas covered include:The importance of a strong onboarding processClearly communicating your expectations, in order to set your VA up to winBuilding a strong ‘human connection’ with your VA from the outsetBeing clear on your preferred communication styleLearning your VAs strengths so as to encourage them to work in their genius Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group. Resources mentioned in this show:VSS – How To Get Your Virtual Team to Ace Your Expectations In this episode:01:02 – Integrating a VA into your team03:07 – A strong onboarding process05:14 – Communicating your expectations07:50 – Being properly prepared to welcome your new team member09:15 – Building a human connection with your VA10:16 – Be clear on your communication style12:18 – Learning your VAs strengths13:46 – Process for onboarding your VA15:55 – In summary…16:56 – Wrapping things up Matt: Hey everyone. Welcome back to another episode of the Virtual Success Show. I’m joined by my co-host, Barbara Turley. Hey Barb. Barbara: Hey Matt. How’s it going? Matt: Excellent, yourself? Barbara: Good, thanks. Good, thanks. I’m excited about today’s show. Got another great case study style topic to cover. Matt: Absolutely. Absolutely. Hey, just before we get started, how’s that little Ruby of yours? Barbara: She’s great. She’s just started walking, so for all of those people out there with young babies, well the fun has started. She’s running around the house. Integrating a VA into your team Matt: Fantastic. Fantastic. Barb and I were just having a chat before the show and what came up in our conversation… I was just recently working with a client who was bringing on their first virtual assistant into his business. He’s got a team of seven in his office, but it’s his first virtual assistant. We were having a coaching session and he said, “Matt what do I do to get them started?” He was really puzzled and really unsure. It was like, he’d never onboarded a virtual assistant before. This guy’s got an amazing business, an amazing team, and it was … I was actually just saying to him, I said, “What would you normally do with your current staff if someone was joining your office?” It sparked this conversation, and we’re going to go through it today, but it’s so interesting the mindset I see so often, and Barb I’m sure you see it as well, where we … there’s this, a virtual team member is there and our team is here and because they’re not in physical proximity there’s this huge difference that needs to happen. It has to be done in a different way. Barbara: Well they don’t even see … For example, we often see clients getting all excited through our on-boarding process and they interview the VAs and they’re like, “Wow.” They pick someone and then we’re like, “Okay. Over to you guys,” and then they’re like, “What now?” We’re just like, “Well, you start to forge a relationship and you’re bringing someone in.” I think people still see … they just still don’t see it as someone in their business. It’s them and us, and that could be because of the distance and the virtual thing, I’m not sure, but it’s … I guess I’ve got experience doing it now but I can remember when I got my first VA, I do remember feeling the same way, and I had no idea where to start on day one. It is a common problem. Matt, what did you advise this client to do? A strong on-boarding process Matt: What’s interesting, I think this is a common problem whether it’s with VAs or just bringing team members in,

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