In this episode of the Venture Playbook podcast, host Colm Heaney speaks with Ruairí Kell, head of innovation at Dublin Airport Authority. They discuss Ruairí 's journey through corporate innovation, consulting, and startups, emphasising the importance of a holistic view in innovation. The conversation explores the role of AI and automation in airports, the future of passenger experience, sustainability challenges, and the need for flexibility in driving innovation within complex organisations. Takeaways Venture building requires a holistic view of opportunities and challenges. Innovation is shifting towards human-centred and systems thinking approaches. AI and automation are key to improving efficiency in airports. Passenger experience will evolve with advancements in security and operations. Sustainability is a growing focus for airports amid regulatory pressures. Incremental innovation can lead to significant changes over time. Flexibility is crucial when projects face challenges or need to pivot. Collaboration across teams enhances the innovation process. Understanding the passenger journey is essential for effective innovation. Airports must balance operational efficiency with environmental responsibility.  Hosted on Acast. See acast.com/privacy for more information.

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