Welcome to 'The Unwrapped Leader Podcast' where we get Raw, Real, & Relevant about New Business in the Network Marketing industry & help you become gifted leaders in your business. Your hosts, Dracy Dewar & Teisha Dorianna, help you discover your gifts through educating on their favourite topics: Leadership, Mastering Mindset, Branding, & Community.
In this episode, we talk about how to lose a customer! Haha, we know you don't want to do that! Dracy shares a recent negative experience she had with making a big purchase. We cover some basic customer service tips as a distributor in the network marketing industry & the #1 reason why you may not be retaining customers. The importance of following up is KEY, so we offer some tips on how YOU can have a unique personal touch to your customer service & showcase a basic follow-up system to keep on track. We hope you enjoy the episode!
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