Follow us on Instagram: The_Uncommon_CommunicatorFind our public group on Facebook: The Uncommon CommunicatorDon't forget about LinkedIn : The Uncommon Communicator PodcastBut most of all, email us your questions, concerns and recommendations to:[email protected], follow and send in your reviews to your favorite Podcast platform“If we manage conflict constructively, we harness its energy for creativity and development – Kenneth KayeToday we discuss:1.    Conflict management 2.    Conflict resolution Management thru navigating at a personal level Resolution by helping others manage to a resolution1.    Conflict Management I’m proposing the   SL2(i)M ApproachTMSlow it downListenLabels Mirrors This is using your best negotiation skills Slow it down·      late night FM DJ voice·      let the emotions calm ·      separate, if necessary, but don’t avoido  If someone says “I’m good” after ethe separation and do not want to talk about it…They are NOTListen·      Sometime people just need to be heard; they need to express it out loud·      Use active listening techniques. ·      Listen to listen, not to speak/Labels ·      Label the emotions, “it seems” “it feels like”·      Use labels to make sure you are hearing them correctly Mirrors·      Repeat the last word or idea back to them. This allows for greater detail of their thoughts.·      Mirror their body language but also remain in an open stance, no crossed arms. 2. Conflict resolution Top 5 keys to resolution:1.Don't Ignore Conflict2. Clarify What the Issue Is3. Bring Involved Parties Together to Talk4. Identify a Solution5. Continue to Monitor and Follow Up on the Conflict  The moment of enlightenment from today“If we manage conflict constructively, we harness its energy for creativity and development – Kenneth KayeYouTube: https://www.youtube.com/channel/UCOJqHEhS1CtX3A4nztIBzdAInstagram: The_Uncommon_Communicator TikTok https://www.tiktok.com/@theuncommoncommunicator Facebook: The Uncommon CommunicatorLinkedIn :https://www.linkedin.com/company/80960291/ Website : theuncommoncommunicator.com

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