Listen "Creating the 'WOW' Factor"
Episode Synopsis
Broadcasted from the Golf Inc. Strategies Summit from Carlsbad, CA, Jared Cohen is joined by VP of Operations at Troon, Bill O'Brien, and General Manager at Princeville Makai Golf Club in Hawaii, Doug Sutter, for a discussion on creating, planning and implementing that experience at your property that makes a customer step back and say "wow."
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