Understanding the Conversational Support Funnel framework

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
23/06/2020 26 min Episodio 231
Understanding the Conversational Support Funnel framework

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Episode Synopsis


We hear about Intercom's new framework for understanding and implementing next generation customer support at scale. With Emmet Connolly, Kaitlin Pettersen and Jane Honey.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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