Lara Hogan, Engineering Director at Etsy

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
02/11/2016 23 min
Lara Hogan, Engineering Director at Etsy

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Episode Synopsis


Lara Hogan, Director of Engineering at Etsy, talks to Intercom's Geoffrey Keating about managing with empathy, tech's diversity problem, and her new book, Demystifying Public Speaking.

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