Listen ""You Don’t Have a Skills Problem—You Have a Data Opportunity" | Learnings On Skills Governance, Buy-In, and Momentum from Kason Morris @Merck"
Episode Synopsis
In this face-to-face episode of The TechWolf Podcast, Kason Morris, Global Director of the Future of Work and Skills-Based Organization Strategy at Merck, joins us in New York City to discuss why skills are not a trend—they're infrastructure. With experience at Allstate, Salesforce, and now Merck, Kason breaks down the practical realities of skills transformation: where to start, how to prove value, and what too many companies get wrong.He shares Merck’s own journey toward becoming a more skills-informed organization, lessons learned on data governance and stakeholder management, and why the key to progress lies in durability, not perfection.🔑 Key Takeaways from Kason Morris on Building a Skills-Intelligent Organization🧠 Why "Skills" Are Just a Starting PointSkills aren't new—they're just newly scalable thanks to AI.It's not a skills problem, it's a data opportunity.Smart orgs aren't becoming skills-based—they're becoming skills-informed.⏳ Waiting Is a Losing StrategyDelaying skills transformation puts your organization behind the curve.Momentum starts with mindset—not tools or budget.Begin lean, focused, and aligned to the business.💼 How Merck Made Skills StrategicBusiness triggers came first: diversity in hiring, cross-functional capability gaps.Skills work supported digital transformation, talent mobility, and architecture.Governance structure enables scaling across business units.📊 Getting and Maintaining Good Skills DataStart with inference and AI tools—not exhaustive self-assessments.Treat data as "do no harm"—transparency with employees is essential.A three-tier governance model keeps the data alive and business-aligned.🚀 Talent Marketplaces & the SuperworkerTalent marketplaces help democratize access and power personalized growth.AI enables “superworkers” by freeing capacity for learning and creativity.Internal mobility still faces resistance—especially from middle managers.🛠️ How to Sell Skills InternallyIdentify “hero use cases” with visible business impact.Use pilots to earn trust—but treat them as step 1 in a long-term journey.Link skills work to outcomes leaders already care about: time-to-hire, engagement, agility.
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