Roy Atkinson - How Technology and Teamwork Come Together to Serve

The Teamwork Advantage a Gregg Gregory Podcast
02/11/2020 45 min Episodio 21
Roy Atkinson - How Technology and Teamwork Come Together to Serve

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Episode Synopsis


Roy Atkinson has an extensive background in information technology service management (ITSM).  He has done vast amounts of research in the IT industry, as well as written a number of articles about technology in the service industry.In this episode Roy talks about how knowledge-centered service and teamwork come together.  Technology is one aspect of service, and he shares his thoughts on how people make the difference, especially as it relates to knowledge sharing.

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