ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Westrum’s study of information flow"
Episode Synopsis
Ron Westrum is famous for his classification of organizational culture, but he’s also done great work on hidden events, and information flow. This episode looks at Westrum’s study of information flow and it contains highly relevant lessons for all organizations, not just safety-critical industries. When information fails to flow, it stops the “safe and proper […]
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