This episode of The Sociable Kitchen® features an interview with Thijs and Lex Kaptein, brothers who opened the Kvik Heerhugowaard store in the Netherlands in 2018 and Kvik Hoorn in 2023. Despite their diverse backgrounds, with Thijs working as an agent for wedding and evening wear dresses and Lex as a carpenter, they have achieved remarkable success, being named Store of the Year in 2022.The episode explores their journey to owning a Kvik franchise, emphasising that a background in the kitchen industry is not necessary. They highlight their customer-oriented approach, using a tool called "Maze" to measure customer satisfaction and loyalty. The success of their stores is attributed to hard work, a clear vision, and exceptional service, ensuring customers feel cared for and valued.Moreover, the episode discusses the training and support provided by Kvik to its franchisees, including various training programs, network building, and comprehensive business support, from location selection to daily business operations.We’re looking for more franchisees in locations all over Europe. Check our website to see if there’s an opportunity near you:DK: https://www.kvik.dk/karriere/rekruttering-af-franchisetagereBENL:  https://www.kvik.be/nl-be/loopbaan/rekrutering-franchisenemers BEFR:  https://www.kvik.be/fr-be/carriere/recrutement-en-franchise NL:  https://www.kvik.nl/carriere/werving-voor-franchisenemers UK: https://www.kvik.co.uk/career/franchise-recruitmentFI:  https://www.kvik.fi/ura/franchising-rekrytointiDE:  https://www.kvik.de/beruf-und-karriere/franchise-partnerschaftenNO:  https://www.kvik.no/karriere/rekruttering-av-franchisetakereES:  https://www.kvik.es/carrera-profesional/contratacion-de-franquiciasSE:  https://www.kvik.se/karriaer/vi-soeker-franchisetagare

Ver todos los episodios