In this week's episode of the @the smart it podcast, I welcomed Robert Hart and Pam Cheesman from Device42 to the show. We discussed the importance of asset management for IT. We highlighted the persistent challenge of manual processes and basic tools used by many organizations to track their technology assets. The conversation revolved around the need for good asset management, the common challenges faced by organizations, and the benefits of implementing a CMDB (Configuration Management Database). My guests emphasized the importance of asset management for decision support, cost reduction, risk mitigation, and compliance. They also discuss the need to understand the dependencies and business impact of assets, including software and devices controlling critical workflows. The conversation focused on the importance of asset management and the challenges organizations face in discovering and managing their assets. They emphasized the need for a comprehensive CMDB and the role it plays in disaster recovery, business continuity, and decision support. The conversation also highlighted the impact of downtime and the increasing dependence on technology in various industries. The episode concluded by discussing the significance of helping clients understand the value and ROI of implementing a robust asset management program.Key Takeaways:- Asset management is a persistent challenge for organizations, with many still relying on manual processes and basic tools.- A good asset management system, with a robust and complete CMDB, is essential for decision support, cost reduction, risk mitigation, and compliance.- Understanding the dependencies and business impact of assets, including software and devices controlling critical workflows, is crucial.- Asset management should be a priority for CIOs and IT leaders, as it provides a competitive advantage, helps avoid security breaches, and enables agility and adaptation.- Centralizing asset management capabilities and implementing role-based access control can improve efficiency and reduce friction between different IT teams. - Asset management is crucial for organizations to understand and manage their assets, whether in on-premises, in the cloud, or in OT environments.- Downtime can have significant financial and reputational impacts, highlighting the importance of asset management.- The increasing dependence on technology in various industries necessitates a focus on asset management.- Helping clients understand the value and ROI of implementing asset management solutions is crucial.#assetmanagement #IT #digitaltransformation #CMDB, #decisionsupport #costreduction #riskmitigation #businessimpact #visibility #disasterrecovery #businesscontinuity #downtime #technologydependenceShow Notes:-Robert on LinkedIn: https://www.linkedin.com/in/robert-hart-1119953/-Pam on LinkedIn: https://www.linkedin.com/in/pam-cheesman/-Device42: https://www.device42.com/-Device42 Podcast: https://www.device42.com/podcast/-Link to this episode: https://youtu.be/JjdClAcED4Q-The Smart IT Podcast YouTube Channel: https://www.youtube.com/@thesmartitpodcast-Captivate Website for all episodes: https://the-smart-it-podcast.captivate.fm/

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