500 staff and 440 trucks on the road. Not Your Average Plumbing Company | ft. John Akhoian | Ep. 460

20/08/2025 37 min
500 staff and 440 trucks on the road. Not Your Average Plumbing Company | ft. John Akhoian | Ep. 460

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Episode Synopsis

In this episode, host Matt Jones is joined by a familiar face—John, the CEO of Rooter Hero from Los Angeles. It’s been nearly six years since John last appeared on the show, and a lot has changed in that time. Together, Matt and John take a deep dive into the incredible growth journey of Rooter Hero, which has more than doubled in size since 2019, now boasting over 500 employees and 440 vehicles on the road.Timestamps:00:00 Company Doubles in Size03:24 Futuristic Business Strategy Planning08:53 Consolidating Units Challenges Backend10:29 Learning Business Expansion Strategies15:48 AI Integration in Business Operations18:19 AI Streamlines Job Applicant Screening22:26 Promoting Trade Careers Over Tech25:48 Maximizing Maintenance for Business Growth29:29 Commercial vs. Residential Tech Differences32:46 Future Business Expansion Possibility33:57 Expanding Beyond CaliforniaTakeaways:The #1 mindset shift you need before attempting big growthHow quarterly strategy, EOS/Traction, and external coaches help manage a massive teamReal-world ways AI & automation are transforming hiring, onboarding, and daily opsYou'll get an inside look at how John leads a rapidly scaling business, the evolution of his role as CEO, and the challenges of executing change at scale. The conversation covers everything from the impact of technology and AI in streamlining operations, to the importance of structured planning and the influence of operating systems like Gino Wickman’s EOS. Your Next Step:Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.👉 Join free and grab your next growth tool here: https://tradie.wiki/pod Follow The Site Shed: Facebook: The Site Shed Instagram: @thesiteshed LinkedIn: Matt Jones Website: thesiteshed.com YouTube: @TheSiteShed If you enjoyed this podcast and this series, please take 5 to leave us a review:⭐ https://lovethepodcast.com/TheSiteShedLove the audio version of this podcast? Subscribe to the link below:⭐ https://followthepodcast.com/TheSiteShed

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