Communication and connection are very different. With communication, it is transactional, getting information from A to B. Connection, on the other hand, is a shared experience. When interacting, do your people feel seen, heard, valued, appreciated? 2022 Publisher of the Year and the President and Publisher of The Advocate and Times-Picayune, Judi Terzotis epitomizes servant leadership. In this episode, Michelle and Judi explain that by building a positive listening environment and disrupting the status quo, we can create a positive workplace where people feel connected.You can pickup a copy of Michelle Johnston's newest book, The Seismic Shift, on her website: https://michellekjohnston.com

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