ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "How to say you're sorry with Susan McCarthy and Marjorie Ingall"
Episode Synopsis
I'm sorry but... this is a fantastic conversation all about the importance of a good apology. Susan McCarthy and Marjorie Ingall, who started the celebrity apology blog, www.sorrywatch.com, wrote Sorry, Sorry, Sorry: The Case for Good Apologies after seeing so many sorry fails. They outline six steps that lead to a good apology and why it's so important to learn how to apologize properly and also, how to forgive.Production by Peoples Media Hosted on Acast. See acast.com/privacy for more information.
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