There are 2 ways to make more profit on your roofing jobs. First, sell your jobs for more money. The second is to reduce your costs to do the job. Simple isn't it? But if you're like most contractors you already have a full book of business. And you're not getting any more money for that work. Today's podcast is all about production and reviews some new ways to reduce your costs and make more money that you may not have thought of. Today’s show is a solo episode. There is no easy way to build your business, but there is a way that is EASIER, and that’s to learn from the mistakes of others. We are discussing some mistakes I’ve made and some hard-knock experience I’ve gone through that’s left me banged up. There are some shortcuts I’m telling you that I wish I had known when I started out. What you’ll hear in this episode: There are two ways to make more money: sell your work for more money or do the work for less cost (See Episode 22) One component of doing the work smarter is to take care of your employees Many contractors go out of business when they are booming, simply because they run out of cash “Good judgment comes from experience, and experience comes from bad judgment.” Examples of learning the hard way: Writing down the wrong address Leaving a ladder on the job site Misunderstandings due to lack of clear communication with customers How to turn it around: Use checklists and put systems in place Set goals for how you want to do the work Get in and out with the most profit Have a happy, happy customer that pays his bills and gives 5-star reviews Have customers who refer you to other like-minded customers Spend the least amount of time supervising The most important part of the job is the Pre-job work: Assemble the job package Meet with the customer Hand the job off to the foreman or job supervisor Communicate clearly to the customer Go over payment terms and job specifics Specific things to accomplish during the job:(See Episode 16) Specific things to accomplish during the post-job (See Episode 19) How to conduct the job post-mortem Don’t forget to ask for a review and referrals Make the review process easy for the customer Send a small thank-you gift to the customer Try to secure one new job in the neighborhood 

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