Workforce planning is a core business process that aligns an organisation's changing needs with its people strategy. It involves analysing the current workforce, determining future workforce requirements, identifying the gaps between the present and the future, and implementing solutions to achieve the organisation's mission, goals, and strategic plan. In simpler terms, it's about ensuring an organisation has the right number of people, with the right skills, in the right place, at the right time, at the right cost, and on the right contract, to deliver its short and long-term objectives.

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