Remote vs. Onsite IT Support: Making the Right Choice for Your RIA

09/07/2024 23 min Temporada 1 Episodio 11
Remote vs. Onsite IT Support:  Making the Right Choice for Your RIA

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Episode Synopsis

In this episode of the RIA Tech Talk Podcast, we answer some of the questions we get from RIAs about the need for onsite IT support.  The answers we give are for RIAs with between 5 and 25 employees.  These are the firms we work with most often and for smaller or very large firms, the answers might be different. Here are the questions we answer in this podcast.  1.       Does my RIA need on-site support? 2.       Does on-site support offer something that remote support can't? 3.       Is on-site help required when we have new hardware to install or are opening a new office? 4.       If we're using Microsoft and cloud-based applications, will remote support be enough? 5.       If our IT partner offers on-site support, how often will someone be at our office? 6.       What is the cost difference when we have on-site support? 7.       Does RIA WorkSpace offer on-site support?

More episodes of the podcast The RIA Tech Talk Podcast