The GM Factor: How Leadership Drives Restaurant Success

03/09/2025 51 min Episodio 1
The GM Factor: How Leadership Drives Restaurant Success

Listen "The GM Factor: How Leadership Drives Restaurant Success"

Episode Synopsis


In the debut episode of The Restaurant Roadmap, industry veterans Danny, Amanda Stokes, and Eric Lauer, together bringing 150+ years of experience, dive into what makes restaurant leadership truly effective. They explore why general managers are the linchpin of success and share practical strategies for building trust, setting clear expectations, and creating a culture of accountability, without micromanaging. From staffing and giving feedback to managing difficult team members and leading across generations, the hosts reveal how strong leadership drives both happier employees and better guest experiences.