Productivity has been a buzzword for years. In training for the decades old Franklin Covey Planner, they encouraged a person to write down their tasks for the day and note the importance of completing them in descending order. Since then, and probably before then, productivity experts have taught about prioritizing tasks and then addressing them in priority order. The we don’t do this, we can find ourselves distracted by less important things and fail to accomplish the most important things. The same is true in many areas of life, including our conversations. If we want to make the biggest impact, we need to focus on the most important things. 

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