The human-machine interface found in today’s complex machines introduces unprecedented opportunities for promise and peril. Jackie Lindsey (Masters 1601), currently the Cabinet Secretary at the New Mexico Department of Homeland Security and Emergency Management, studied several theories that try to explain this human-intelligent machine interface and predict how the future will look. Her research into the causal variables that led to the first vehicular auto-pilot fatality generated unique insights. Lindsey combined accident investigation findings with human-machine interface heuristics, cognitive psychology theories to evaluate the human-machine interface, and offers a counter-narrative called Brown’s Point that ensures the most benefit and safe way forward for humanity in this rapidly evolving environment.

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