Let us know what you think? Send me a note!In this episode, I sat down with Bill Darrah, a contractor turned coach, to dive into a powerful story of transformation. Bill shared an experience that began with a major challenge—a client conflict that forced him to take a hard look at how he ran his business. Facing this situation head-on led him to an invaluable lesson about the importance of proactive communication and clear systems.This breakthrough didn’t just change how Bill handled contracts; it transformed his entire approach to business. He discovered the power of staying ahead, taking full responsibility, and setting up solid processes to avoid misunderstandings. This shift brought him greater peace of mind, stronger client relationships, and a more profitable business.Tune in to hear Bill’s inspiring journey from challenge to clarity and the powerful steps he took to create a more streamlined, successful business. His story is a reminder of how our toughest moments can lead to the most profound growth.Resources: Want to increase your profitability? Grab my book “The Profit Bleed.“ Looking to grow your construction business? Check out our exclusive group "The Contractors Collective.” Want employees to take more ownership? Check out our course - “Build Your Dream Team.” Are you struggling to hire the right people? Check out our “Contractors Hiring Blueprint” course. Connect with Vicki on social media: YouTube: Vicki Suiter LinkedIn: https://www.linkedin.com/in/vickisuiter Facebook: https://www.facebook.com/SuiterBusinessBuilders If you love listening to this podcast, please leave a review in Apple Podcasts.

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