There’s something that all business owners fear… and that’s negative reviews.At my practice, we recently received a 1 star review on Google. We’re not the first practice to receive one, and we won’t be the last, so I wanted to share about our experience so that you know what to do if you’re ever in the same situation.In this episode, I’ll share:The reason AHPRA doesn’t want psychologists to have reviewsWhy you shouldn’t remove your Google My Business profile, even if you get bad reviewsWhether or not you should respond to reviews publiclyHow to handle negative reviewsFind out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for psychologists: https://www.privatepracticeacademy.com.au/content-ideas Send me a DM @kerstin_anderson_ridge: https://www.instagram.com/kerstin_anderson_ridge Make sure you click subscribe to be notified of all new episodes!

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