Digital transformation in government

The Press Room from Deloitte Insights
06/06/2016 21 min
Digital transformation in government

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Episode Synopsis

Even though healthcare.gov was initially called a public policy disaster, it ended up being one of the best things to happen to a government unable to keep up with evolving citizen expectations. Bill Eggers spoke with Tanya Ott on how government agencies must change their traditional culture to a digital, innovative one to continue to successfully deliver services.

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