Episode 5:Join us as we visit Nayna Patel, the owner of The Splash Academy in Bolton, and learn about her journey to create a top-notch swim school. Nayna discusses the challenges faced in converting a multi-story car park basement into a state-of-the-art teaching pool, the importance of the customer experience, and the passion behind teaching swimming as a life skill. Gain insights into the practicalities of running a swim school business, including customer feedback, facility accessibility, and maintaining high standards. This episode offers valuable advice for current and aspiring swim business owners.Special thanks to Nayna Patel at The Swim Academy, Bolton.https://thesplashacademy.co.uk/The Pool Operators Club® is an online learning resource, consultancy, support & membership community for all commercial pool operators, large or small. https://www.pooloperatorsclub.com/

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