Lindsey Epperly is the founder of Epperly Travel, a boutique travel firm that specializes in customizing 4 and 5-star vacations across the globe. She is passionate about building lifelong relationships with her clients and suppliers, discovering the globe in a way that makes her a better agent, and celebrating with her team when she reaches a new milestone. Lindsey’s recent achievements include: landing a spot on Wendy Perrin’s WOW List as their Caribbean expert, being nominated for Virtuoso’s Rising Star Award and receiving a place on Jezebel Magazine’s Trailblazing Ten list. What you’ll learn about in this episode: How Lindsey “accidentally” came to work in the travel industry as a 19-year old college student Why the internet hasn’t killed the travel advisory industry and, on the contrary, has revitalized the role of a travel agent How Lindsey defines “luxury travel”, what services her family-owned business offers to their clients, and why each trip is customized to the client’s needs Why a travel agency service is a cost-effective and valuable option, and how agents get incentives for referring clients to venues How Epperly Travel’s mentorship program works, and how their innovative “remote force” team is structured Why Lindsey, her husband, and their team attempt to customize each client’s experiences and deliver a “wow factor” What qualities and values Lindsey looks for when hiring a new agent, and how she promotes those values within the family-owned business How to get a copy of Lindsey’s document “4 Keys to Success Every Luxury Travel Consultant Should Know” and to apply for her mentorship program Why Lindsey views the essence of her work as helping others to define their worth and purpose Lindsey discusses her views on the importance of travel and of the way she is able to touch people’s lives Why being a young 20-something professional businesswoman has presented certain challenges Lindsey has had to conquer Why Lindsey’s husband left his career to come join Lindsey and work beside her at their family-owned business Additional resources: Website: www.epperlytravel.com

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