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Listen "S4e1 The Effortless Proactive Customer Support Edition with Sarah Hatter"
Episode Synopsis
James chats with Sarah Hatter, Customer Support consultant, author of "The Customer Support Handbook" and founder of the largest online community and event for CX professionals, ElevateCX, producing 30 events over the last 10 years.
She is the founder and co-runner of CoSupport a coaching, training, hiring and writing consultancy who help companies of all sizes learn how to respond to customers better, and make the web a better place.\
The discuss email signatures, keeping doors open, phone support, and great little details.
Contact Sarah:
www.cosupport.com
www.elevatecx.co
LinkedIn: www.linkedin.com/in/sarah-hatter-4727181aa/
She is the founder and co-runner of CoSupport a coaching, training, hiring and writing consultancy who help companies of all sizes learn how to respond to customers better, and make the web a better place.\
The discuss email signatures, keeping doors open, phone support, and great little details.
Contact Sarah:
www.cosupport.com
www.elevatecx.co
LinkedIn: www.linkedin.com/in/sarah-hatter-4727181aa/
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