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Listen "S2E10 The Be Amazing Or Go Home Edition with Shep Hyken"
Episode Synopsis
James chats with Shep Hyken, the Chief Amazement Officer at Shep Presentations, an award winning keynote speaker and New York Times and Wall Street Journal best selling business author.
As one of the leading experts in the field of customer service and experience, he works with customers and companies who want to build loyal relationships with their customers and employees.
They discuss smart customers, convenience, being employee focused, damaged fridges, reducing friction, hailing cabs, and always being amazing.
Contact Shep:
e: [email protected]
p: + 1 314-692-2200
As one of the leading experts in the field of customer service and experience, he works with customers and companies who want to build loyal relationships with their customers and employees.
They discuss smart customers, convenience, being employee focused, damaged fridges, reducing friction, hailing cabs, and always being amazing.
Contact Shep:
e: [email protected]
p: + 1 314-692-2200
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