What is the Difference between Reactive and Proactive Providers?

22/06/2021 23 min

Listen "What is the Difference between Reactive and Proactive Providers?"

Episode Synopsis

Besides the obvious answers to this question, such as profit margin, ability to scale, efficiency, and higher customer satisfaction, one of the biggest differentiators between MSPs (proactive) and reactive or break/fix providers, is their view of data privacy and security. 
Summary 
Data breach requirements
Monitoring & Management
Cybersecurity controls