ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Stop Reacting, Start Growing"
Episode Synopsis
This episode focuses on the importance of shifting away from reactive IT and growing proactive IT services. Charles Weaver emphasizes that striving for perfection in managed services not only enhances profitability but also leads to greater customer satisfaction and team happiness. He contrasts the MSP model with break-fix companies, highlighting the benefits of a proactive approach in service delivery.
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