Service Without Exception ft. Gene Thompson

20/10/2025 53 min Temporada 4 Episodio 34

                    Service Without Exception ft. Gene Thompson

Listen " Service Without Exception ft. Gene Thompson "

Episode Synopsis


In this episode of MikedUp, we sit down with Gene Thompson, a mortgage leader whose story is built on loyalty, grit, and an unwavering belief in serving people—without exception. After 16 years of dedication to InterLinc Mortgage, Gene is now the majority owner of the company, stepping into a new era of leadership rooted in authenticity, accountability, and long-term impact. But this isn’t a corporate takeover story—it’s a leadership journey.
Gene started at InterLinc in 2007 during one of the toughest markets in history. Rather than run from the storm, he leaned in. He built relationships. He built teams. He built trust. He quickly rose through the ranks—from sales leader to President in 2010, and then President & CEO in 2021. And now, as owner, he’s doubling down on the mission that built InterLinc’s reputation: do business the right way and take care of people first—always.
This episode is packed with insight for loan officers, branch managers, IMB executives, team leaders, and anyone who believes service is a strategy—not a slogan.

✅ In this conversation we cover:


Gene’s path from loan officer to CEO and now majority owner


Lessons learned from building in a down market


Why investing in people—not markets—is the smartest strategy


Culture as a business model: Service Without Exception


How InterLinc is expanding while others are shrinking


Why leadership must be personal—not performative


The future of tech and human connection in lending


How discipline, faith, and consistency shaped Gene’s success


The mindset required to thrive when the market is tough


What legacy really looks like in modern lending


Gene brings a grounded, no-fluff philosophy to leadership. He shows that you don’t need slogans to win—you need standards. He reminds us that mortgages aren’t just transactions—they’re life decisions that deserve care, clarity, and commitment.
If you’re tired of buzzwords and want to hear real talk from a leader who walks his values daily, this episode is for you.

Episode Sponsors 
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Truework Fast, secure income and employment verification for mortgage lenders—reducing friction and speeding up approvals. Website: https://truework.com
FundingShield The industry’s #1 wire and title fraud prevention platform—protecting lenders and borrowers at closing. Website: https://www.fundingshield.com