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Listen "Customer Journey Alerting with People-Measurement"
Episode Synopsis
The Measurement Minute by Gary Angel Customer Journey alerting can completely transform the experience of a physical space. Instead of waiting for a customer to seek out help, it actively looks for opportunities to use the available help most effectively. Common use cases include identifying customers who absolutely require assistance (unmanned support, locked cases, … Continue reading "Customer Journey Alerting with People-Measurement"
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