Catalyzing change within a company is no easy task, but Mark Lugowski has successfully implemented new systems and processes in several organizations. He improves efficiency and drives innovation in engineering projects by examining how other industries adopt new technologies. As a project manager at HMFT, a provider of industrial-grade pumps, valves, filters, and equipment, Mark leads the value-add engineering department, creating custom fluid handling solutions for different industries including oil and gas, automotive, and hydropower. In this episode, Mark shares his insights with host Jon Hirschtick on integrating cloud-based platforms like Asana and Slack, and AI tools like Microsoft Copilot and Rize (a time-tracking software) to enhance productivity, responsibility, and accountability within project teams. He explains strategic change management, gradual implementation, and clear communication to reduce change fatigue and understand its benefits.

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