The role CICO agents play in Ethiopia’s social payments

The many aspects of Financial Inclusion
25/03/2025 10 min

Listen "The role CICO agents play in Ethiopia’s social payments"

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Episode Synopsis

In this podcast, MSC’s DFS experts, Gregory Ilukwe and Jackson Kamau, explore how agent networks have been transforming social protection in Ethiopia. This insightful conversation highlights key infrastructural barriers to financial inclusion, innovative solutions to bridge these gaps, and the critical role agents play in targeting, identity verification, and authentication for social benefit distribution. The discussion also unpacks how digital IDs enhance the efficiency and accessibility of service delivery.Listen in!

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