Leadership must be authentic.
Have you ever had a manager who, in your one-on-ones (1:1), seems to be reading from a "how to be a manager" script? They ask questions that seem forced, formulaic, or worse, like trick questions. They use catchphrases more than Bart Simpson. They sound like a semi-human version of ChatGPT.
Don't get me wrong—management training courses and books can be helpful on some levels, but they often produce inauthentic results as the trainee falls back on the talking points rather than engaging in an authentic conversation that connects with the employee.
This is a huge mistake. Employees want to be able to trust and communicate with their managers on a human level -- a meaningful level. And most people can tell when they are being talked down to, lied to, or manipulated. They can also recognize when the person on the other side of the desk or the other Brady Bunch box in Zoom is just going through the motions -- wearing a manager's costume.
Be yourself, and just talk. Or better yet, just listen. That's the topic for the next post.Have you had experiences like this, for good or bad? Share them in the comments (but maybe leave out the names) 🙂 

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