In this episode of The Maintenance Diaries, hosts Michael and Fred delve into the daily routines and responsibilities of maintenance technicians in the apartment industry. They discuss the importance of maintaining a clean environment for residents, the tools and software used for logging maintenance tasks, and the distinction between preventative and reactive maintenance. The conversation also touches on common issues faced in work orders, misconceptions about maintenance roles, and the emotional labor involved in the job. They emphasize the significance of communication, recognition, and educating residents on basic maintenance tasks to foster a collaborative living environment.

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