Listen "30: How Smart Leaders Select the Right Training Provider | Anthony White"
Episode Synopsis
Selecting the right learning partner can make or break your organization’s growth journey—but in a flooded marketplace, how do you find “the one”? In this energizing episode of the Learnit Lounge podcast, host Mickey Fitch-Collins, PhD sits down with Anthony White, a seasoned training and development manager, to decode the art and science of choosing an external provider that delivers real value. You’ll learn how to cut through vendor noise, spark honest conversation about customization vs. standardization, and make sure both trust and ROI are at the center of every learning decision. Drawing from Anthony’s 30 years in HR, training, and organizational development, this episode offers a behind-the-curtain look at piloting new programs, measuring results across multigenerational teams, and turning feedback into fuel for continuous improvement. Whether you’re in L&D or leading change, you’ll walk away with actionable tools for building relationships that drive lasting impact—without busting your budget. In this episode, you’ll learn: How to navigate a flooded vendor marketplace and cut through the noise The power of professional networks in vetting providers and sharing best practices Why piloting programs and honest feedback sessions are essential for provider selection How customization, context, and communication drive capacity for organizational change Strategies for evaluating learning partners against traditional metrics—while adapting to AI and digital disruption The importance of management buy-in, showing ROI, and facing uncomfortable truths about training budgets Timestamps: 00:01 – Welcome to The Learnit Lounge podcast and episode overview 00:42 – Meet Anthony White: background and career highlights 03:13 – Assessing external vendors—where to start 04:01 – Leveraging professional networks for recommendations 04:29 – The role of ROI in training investment decisions 05:04 – Piloting programs: getting leadership buy-in and honest feedback 06:42 – Building trust, honesty, and transparency with providers 08:20 – Ensuring learning programs evolve as your organization does 09:21 – Customization vs. off-the-shelf offerings 10:39 – The value of understanding organizational and industry context 12:07 – Conducting employee surveys to inform leadership development needs 13:16 – Standardization, customization, and the importance of open communication 15:35 – Contextualization: sharing organizational challenges with providers 16:41 – Are traditional metrics for learning partners obsolete? 17:46 – Adapting learning for multi-generational and diverse teams 19:56 – Feedback loops: working with providers on continuous improvement 25:13 – Anthony’s biggest leadership lessons: management buy-in and ROI 29:13 – Uncomfortable truths and myths about leadership development 32:04 – How to connect with Anthony White and keep the conversation going About Anthony White Anthony White is the Training & Development Manager at RiteDose Corporation, where he provides organization-wide support and strategic leadership in employee growth, skills development, and learning initiatives. With nearly 30 years in the training, HR, and organizational development space, Anthony has mastered the art of designing scalable solutions that work across all levels and departments. He’s active in...
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