Welcome to The kbbreview Podcast, I’m your host Andy Davies and this is episode 10 of season two.This week, we’re talking retail – what lessons can kbb retailers learn from the collapse of Debenhams and the Arcadia Group in terms of giving their customers unforgettable experiences.Building relationships with clients is the backbone of this sector – but that is a trend that is now spreading across the whole of ‘high street’ retail. How have the lockdowns affected that, and what do kbb retailers need to do?We’ve got an absolutely fascinating conversation with retail experience expert Tim Nash from agency Wild VC.You can find out more about Tim and his company here.Don't forget to subscribe to this very podcast  using a podcast app such as Apple Podcasts, Google Podcasts or Spotify. Subscribing means you can access all the previous episodes and new ones will miraculously appear too.Simply search kbbreview – all one word – and you’ll find us Hosted on Acast. See acast.com/privacy for more information.

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