How to Avoid Customer Defection

The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
26/05/2018 25 min
How to Avoid Customer Defection

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Episode Synopsis

All too often organizations suddenly see customers leave and have no idea this was going to happen. Colin Shaw and Professor Ryan Hamilton discuss how can you tell when a customer is going to leave you...and what can you do about it.

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